Pricey Technologies That Could Use More Tech Support

by Steven Ng on October 30, 2007

I’ve currently been working with some technologies like Sitecore, Akamai (actually I take that back, Akamai has decent tech resources) and Prospero which have great company sites but lack public online technical documentation and support. I’ve tried searching for groups and wikis which are unavailable or not very active. Unfortunately these technologies are not as popular as jQuery, Umbraco or even Ruby on Rails so i’m desperate to post about this on my blog in hopes to get more help and info for these technologies from others.

Please help! If you’re using Prospero or Sitecore, please share your experiences on development or integration at the following groups: ProsperoTechnologies and Sitecore – Yahoo group or setup a Tech Wiki?

6 comments

You could use the official online forums for Sitecore…
http://sdn5.sitecore.net/Forum.aspx

by Dominic on October 30, 2007 at 8:28 pm. #

Stephen –

Thanks for your kind words on Prospero. Regarding public documentation, you are right, we don’t currently make that openly available. However, please feel free to contact me directly – colin AT prospero.com and I will help to ensure that you get the information you need.

-colin

by Colin B on October 30, 2007 at 10:37 pm. #

Hi!

Sitecore has a developer network for the sole purpose of easy access to information and help, also sitecore has a dedicated support team always there to answer questions.

the developer network, SDN, can be found at http://sdn.sitecore.net

Regards,

Peter

by Peter on October 31, 2007 at 4:50 am. #

Hi Steven,

Sitecore has a very active forum available for free (with registration) via http://sdn.sitecore.net/forum.aspx. We have over 1500 active members and questions are often answered within an hour or two.

We also have a very extensive documentation site available for developers who work for our partners. If you need access to this, please contact the closest sales office (find the right one via http://www.sitecore.net).

Good luck!

Cheers,

Kerry

by Kerry Bellerose on November 1, 2007 at 3:07 am. #

Thanks Sitecore developers and supporters for those helpful resources! Where are all the Prospero peeps?

by Steve on November 14, 2007 at 2:19 am. #

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